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We're your team for fire damage restoration in Columbia

9/15/2021 (Permalink)

Fire Fighters extinguishing Home fire in Columbia SC Fire Damage Restoration in Columbia SC

We understand fires can be particularly catastrophic. Once the first responders drive away, your property probably will not only have suffered damage from just fire and smoke, but also water damage and flooding from the firefighter’s response and extinguishing methods.

SERVPRO of Richland County specializes in fire damage restoration and is equipped to handle your damage restoration needs. You can rest assured that we have made the process as efficient as possible for you.

Because your well being is our #1 concern, this checklist is helpful on the road to returning your property to "Like it never even happened."


Your safety is our top priority. After experiencing fire damage, please determine the following:

  • Will you be safe inside the property? If not, evacuate immediately and do not return inside.
  • Are there electrical hazards or any other variables that could cause injury?
  • Only perform activities on the premises that are definitely safe.

Emergency Contact

Our restoration process starts as soon as you call SERVPRO of Richland County. Remember that we are available 24 hours a day and respond faster to any size disaster. You will be asked questions to decide the degree of your fire damage and with what equipment and resources our professionals should respond. 

Inspection and Assessment

Our team will thoroughly inspect and examine adjacent rooms of your property to decide the size of the fire, smoke, and soot damage. This step is foundational in building an accurate and effective plan of action.

Immediate Board-Up and Roof-Tarp Service

In order to optimize security and prevent more damage, we will board up any compromised or missing windows and walls and place tarps on any roof damage.

Water Removal and Drying (if needed)

Our experienced team will begin the water removal process at the onset of response. Water damage can be caused by fire fighting efforts. This process is done utilizing proven methods and specially designed equipment including dehumidifiers and air movers to remove and water and complete the drying process.

Removal of Smoke and Soot from All Surfaces

Like with water removal, we use specially designed equipment and methods to remove smoke and soot from all surfaces including walls, floors and ceilings.

Cleaning and Sanitizing

Our professionals will use an array of cleaning methods to restore your personal items "Like it never even happened." This includes the important step of odor removal by using industrial air scrubbers and fogging equipment.


Last but not least is your final step - restoration! This step includes any repairs such as replacing or installing flooring and drywall, painting, and reconstructing any areas or rooms that were demolished or damaged.

Don’t trust your fire damage restoration to just anyone in Columbia SC. SERVPRO of Richland County is a trusted leader in the restoration industry, and our specialists are highly trained to provide you with 24/7 emergency assistance. Extensive training, specialized equipment and proven cleaning techniques, help us get your property back to pre-fire condition as possible.

Quickness Is Key And SERVPRO is Quick

8/2/2021 (Permalink)

SERVPRO Technicians are IICRC Certified and follow the drying process protocol to ensure a complete dry out.

A water heater is usually tucked away, and once it starts leaking it might not be noticed right away. Once the water fills the surrounding space it looks for an exit to spread further.  This residence suffered water damage when the hot water heater began to leak.  The water spread out into the hallway effecting the hardwood flooring.  SERVPRO performed a Water Mitigation, and then did a complete dry out which saved the hardwood floors from having to be replaced. Special drying mats can be used to ensure not only is the hardwood dry, but the flooring underneath is completely dried as well.  Moisture meters are used on a daily basis until no moisture shows on the meter.

At SERVPRO we will get you back to "Like it never even happened."

Call SERVPRO If You Notice Or Smell Mold

7/22/2021 (Permalink)

Crawlspace mold can go undetected for years yet still affect your health.

It seems all too often SERVPRO receives calls regarding either a musty odor, or spots on the walls or ceiling which could potentially be mold.  Yes, it sounds scary, looks scary, and the smell is yucky.  These days to just hear the word mold is enough to make one listen to see how it might affect them, and their home or business.  Mold can cause health effects without one even realizing that it is the mold causing the problem.

SERVPRO technicians are ready to help resolve your mold issues once it is determined it is indeed mold, and what type of mold as each is treated differently. What caused the mold issue will also be addressed to completely resolve the mold issue. SERVPRO uses an anti-microbial to clean up the mold. AT SERVPRO our goal is to get you back to a safe and healthy home, or business “Like it never even happened.”

Call SERVPRO Today To Schedule An Emergency Ready Profile For Your Business

7/13/2021 (Permalink)

Schedule you Emergency Ready Profile today..

SERVPRO offers at no cost to you an Emergency Ready Profile. If you do not have an Emergency Ready Profile, you may want to consider the risk you are facing. 50% of businesses that suffer a disaster may never reopen. Are you ready? By developing a SERVPRO Emergency Ready Profile, you minimize business interruptions, along with possible secondary damage. SERVPRO will also provide the Application for your cell phone which will provide you with emergency contact numbers for your business, and utilities associated with your business. This immediate plan of action can help minimize how water and fire damage affects your business. Preparation is a key component for making it through any size disaster. No one plans on a disaster, but you can plan to be "Ready for whatever happens."  The quicker the response the quicker you get back to “Like it never even happened.”

Call SERVPRO Today To Schedule Your Duct Cleaning

7/7/2021 (Permalink)

For your health and longevity of your HVAC System call SERVPRO to schedule your Duct Cleaning

It is easy to forget that your ducts need to be cleaned every three to five years, and possibly more if you have pets, and are in a high pollen area.  If you notice after you have dusted the furniture is quickly covered with dust, you need your ducts cleaned.  Dirty ducts will also have an impact on your power bill as the HVAC system is working hard to get the air out to you. Not keeping your ducts clean will also have an impact on the longevity of your HVAC system.  It will run more, and for longer periods of time.  Dirty ducts can also have a direct impact on the health of those living in the home.

Call SERVPRO to schedule your Duct Cleaning and we will get you back to "Like it never even happened."  803-419-0470

SERVPRO Is Your Trusted Restoration And Cleaning Company

7/2/2021 (Permalink)

SERVPRO is your trusted restoration and cleaning company,

We want you to have more than just our word when we assure you that: we offer competitive pricing, our team of IICRC certified technicians will perform tasks correctly, and our office staff will make the entire process simple by handling all matters with your insurance provider.

We provide superior customer service, performance, and results. Each morning the SERVPRO Team meets to go over job files – this enables the SERVPRO Team the opportunity to know where we are with each job, what has been completed, and what is expected to complete the job. This creates fluid communication between all divisions of our office.

Should you experience a disaster in your home, or business we are available 24/7/365 which includes holidays. We look forward to making your home or business “Like it never even happened.”

SERVPRO Follows CDC Guide Lines For Commercial Cleaning

7/2/2021 (Permalink)

SERVPRO is here to help with your cleaning needs.

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call SERVPRO When Dealing With A Fire In Your Home or Business

7/2/2021 (Permalink)

SERVPRO is your number one resource when dealing with a fire in your home or business.

Suffering fire damages at your home can be a very traumatic experience.  Along with the damages from the flames, your home may have soot residue, smoke odor, and water damages from firefighting efforts.  Many times, the hardest part of the experience is determining “What do I do now?” once the fire is out.  The U.S Fire Administration offers these “After the Fire” guidelines to help you through this tough time:

  • The top priority is keeping yourself, loved ones, and pets safe. The structure of your home may be unstable, or various hazards present due to the fire damages.  Always follow the instructions of the local authorities pertaining to safety in a fire damaged area.
  • Contact your insurance agent. Your insurance agent can help determine what your policy covers regarding cleaning and restoration.
  • Contact your mortgage company or landlord to report the fire.
  • Secure important documents. If undamaged, gather items such as Social Security Information, Birth Certificates, and Passports.  If these items have been damaged, you will need to formulate a plan for replacement.

In the unfortunate event that you experience a fire at your home in the Columbia area, SERVPRO of Richland County is Here to Help. Our professional team provides fire restoration services, soot clean up, smoke odor removal, and structural drying to help restore your home.  Give us a call at (803) 419-0470, We are Faster to Any Size Disaster.

When Water Damage Affects Your Business Call SERVPRO

7/2/2021 (Permalink)

From start to finish SERVPRO is Here to Help with water damage at your business.

When faced with water damage at your business it can be unsafe for you to continue standard operations until specific safeguards are in place. Contamination threats, such as bacteria or mold can arise from standing water.  SERVPRO technicians are IICRC Certified and capable of addressing standing water and implementing drying solutions. Our Cleaning Technicians and Biohazard Specialists are available if needed allowing us to address saturation and exposed materials quickly, and identify which areas are most prone to mold and microbial threats to ensure the safety of your business.

Timely response to a water damage is essential in minimizing the disruption of business.  SERVPRO offers 24-hour emergency water damage response.

Quickness is key and SERVPRO is prepared to get you back to “Like it never even happened.”

Mold Should Be Taken Seriously Call SERVPRO If You Suspect Mold

7/2/2021 (Permalink)

If you have a musty odor, or see spots on the walls or ceiling call SERVPRO for a Mold Evaluation

Microscopic mold spores are everywhere, both indoors, and outdoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors, and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems, or even hitch a ride indoors on your clothing, or pet.
  • Mold spores thrive on moisture and the spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any source of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

We can inspect and assess your home or business utilizing our specialized equipment to remediate your mold infestation.

At SERVPRO we want your home or business to get back to “Like it never even happened.”